Africa
SIP Trunk Morocco — +212 Termination & DID Numbers
Morocco is the leading nearshore destination for French-language customer service, with large centres in Casablanca and Rabat serving France and Belgium. Numbers are nine digits after the 0: fixed lines start with 5 and mobiles with 6 or 7.
Overview
Routing calls to Morocco
Traffic to Morocco leaves our SBCs on more than one upstream carrier per prefix. If a leg toward Casablanca or Rabat starts returning 503s or long post-dial delay, the next attempt goes to another carrier automatically. Calls to Marrakesh, Fez and Tangier follow the same failover logic.
Inside the country, numbers are dialled with a 0 trunk prefix. Strip it before you send the call, and send 212 followed by the national number. On the rate sheet, Morocco is split into geographic, mobile and toll-free prefixes, following the plan set by ANRT, so your LCR can tell a cheap fixed-line call from a pricier mobile one.
Some Morocco number ranges can be activated with basic company details, while others need proof of address. Tell us the city and number type, and we will confirm what is needed before you order.
What you get
What you get in Morocco
One account and one balance, with the same SBCs for termination and inbound numbers.
CLI route tier
Caller ID delivered end to end on +212 calls. Use it for sales, support and any traffic where answer rates matter.Non-CLI route tier
A lower-cost tier where caller ID delivery is not guaranteed. Suitable for internal or transactional traffic that does not depend on the CLI.Number types
Geographic, Mobile, Toll-free. DID availability varies by range and city.Codecs
G.711a/u and G.729 on every route, G.722 and Opus where the far end supports them. T.38 for fax.Channels on demand
Concurrent call limits are set per account and raised as your traffic grows. No fixed channel bundles.Multi-carrier failover
Every +212 prefix is mapped to more than one carrier. Failed attempts move to the next one automatically.
Number formats
How to dial Morocco from your PBX
Send E.164 digits. The sample number below shows the format only.
| Format | Example | Notes |
|---|---|---|
| International (E.164) | +212 522 12 34 56 | How the number is written and stored. |
| Sent from your PBX | 212522123456 | E.164 digits with no plus, prefixed by your tech prefix if your account uses one. |
| With 00 exit code | 00 212 522 12 34 56 | Accepted on the trunk. We normalise it to E.164. |
| National format | 0522 12 34 56 | Dialled inside Morocco. Strip the trunk prefix before sending. |
Compliance
Morocco rules to know
What applies before your first call or your first DID goes live.
Compliance box
- Regulator
- ANRT
- Caller ID
- A valid CLI that you are entitled to use is required on CLI routes. Spoofed or unallocated numbers are blocked.
- DID KYC
- Sometimes required
Rules change — our team confirms current requirements before activation.
Use cases
Who uses Morocco routes
- 01
French-language contact centres in Casablanca serving France and Belgium
- 02
Outbound sales into Moroccan mobiles
- 03
Tourism operators in Marrakesh handling international bookings
Setup
Start calling Morocco in 3 steps
- 01
Top up $200
Open a prepaid account and add balance by USDT (TRC20), BTC or card. - 02
Add your trunk
Whitelist your PBX IP or create digest credentials, then point your outbound route at our SBC. - 03
Dial +212
Send 212 + national number in E.164 and check the CDR for your first test call.
Further reading: CLI vs Non-CLI Routes: What Actually Changes for Your Calls
FAQ
Morocco SIP trunk questions
How are Moroccan numbers structured?
Nine digits after the trunk 0. Fixed lines start with 5 and mobiles with 6 or 7.
Who regulates Moroccan telecoms?
The ANRT (Agence Nationale de Réglementation des Télécommunications).
Can I get Casablanca DIDs?
Yes, subject to stock and documents.
Why is Morocco popular for French-speaking support?
French is widely spoken, the time zone is close to France and there is an established BPO sector.
