Africa
SIP Trunk Egypt — +20 Termination & DID Numbers
Egypt is a growing outsourcing destination for Arabic, English, French and German support, centred on Cairo. VoIP is regulated tightly by the NTRA, so international termination is straightforward but local DIDs are limited.
Overview
Routing calls to Egypt
Calling windows matter: Egypt runs on Cairo time, and we route +20 calls for Cairo, Alexandria and Giza, Port Said and Mansoura across several carriers so a peak-hour congestion event on one network does not take your campaign down.
NTRA sets the Egypt numbering plan, and our prefix tables follow it closely. Supported number types: geographic, mobile and toll-free. Inside the country, numbers are dialled with a 0 trunk prefix. Strip it before you send the call, and send 20 followed by the national number.
Local numbers in Egypt are tightly controlled, so availability changes over time. Termination is available now. For DIDs, email sales with your use case and we will tell you what can be supplied compliantly.
What you get
What you get in Egypt
One account and one balance, with the same SBCs for termination and inbound numbers.
CLI route tier
Caller ID delivered end to end on +20 calls. Use it for sales, support and any traffic where answer rates matter.Non-CLI route tier
A lower-cost tier where caller ID delivery is not guaranteed. Suitable for internal or transactional traffic that does not depend on the CLI.Number types
Geographic, Mobile, Toll-free. DID availability varies by range and city.Codecs
G.711a/u and G.729 on every route, G.722 and Opus where the far end supports them. T.38 for fax.Channels on demand
Concurrent call limits are set per account and raised as your traffic grows. No fixed channel bundles.Multi-carrier failover
Every +20 prefix is mapped to more than one carrier. Failed attempts move to the next one automatically.
Number formats
How to dial Egypt from your PBX
Send E.164 digits. The sample number below shows the format only.
| Format | Example | Notes |
|---|---|---|
| International (E.164) | +20 2 2345 6789 | How the number is written and stored. |
| Sent from your PBX | 20223456789 | E.164 digits with no plus, prefixed by your tech prefix if your account uses one. |
| With 00 exit code | 00 20 2 2345 6789 | Accepted on the trunk. We normalise it to E.164. |
| National format | 02 2345 6789 | Dialled inside Egypt. Strip the trunk prefix before sending. |
Compliance
Egypt rules to know
What applies before your first call or your first DID goes live.
Compliance box
- Regulator
- NTRA
- Caller ID
- A valid CLI that you are entitled to use is required on CLI routes. Spoofed or unallocated numbers are blocked.
- DID KYC
- Check with sales
Rules change — our team confirms current requirements before activation.
Use cases
Who uses Egypt routes
- 01
Multilingual contact centres in Cairo serving the Gulf and Europe
- 02
Outbound calling to Egyptian 010/011/012/015 mobiles
- 03
Diaspora traffic from the Gulf into Egypt
Setup
Start calling Egypt in 3 steps
- 01
Top up $200
Open a prepaid account and add balance by USDT (TRC20), BTC or card. - 02
Add your trunk
Whitelist your PBX IP or create digest credentials, then point your outbound route at our SBC. - 03
Dial +20
Send 20 + national number in E.164 and check the CDR for your first test call.
Further reading: Buying DID Numbers Abroad: KYC, Formats and Costs
FAQ
Egypt SIP trunk questions
How are Egyptian mobiles dialled?
Drop the leading 0 and send 20 1x followed by 8 digits.
Who regulates Egyptian telecoms?
The NTRA (National Telecom Regulatory Authority).
Can I get Egyptian DIDs?
Availability is limited because of VoIP regulation. Ask sales.
What is the Cairo area code?
02 nationally, so a Cairo number is +20 2 followed by 8 digits.
